J
Jacob Gundill Review of iiNet
Atrocious customer service that is overseas so the...
Atrocious customer service that is overseas so they never know what you're talking about. Tried to change owner of account and they got almost all of the details wrong.
Also, as far as I know they put me on a new 24 month lock-in contract when I moved house which I did not ask for and was not aware of at the time, instead of just moving the address to the new house.
Find a local ISP and support local business. Pricing is all the same for NBN anyway and at least their customer service is actually in Australia!
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