Rated 1 star is being generous.

Rated 1 star is being generous.
Going to make this short as possible .
I would never recommend this company to any one already had to have splashback board replaced in my bathroom that they fitted. The 1 star is for them replacing it . Now the bath panel has started to split at the top and bottom and so when they approached us to say they only use the best of product why after only 3 years and only 2 of us in the house has this happened other than it being cheaply made materials?
We never had a visit after the bathroom was fitted to check the workmanship as if we had I would have pointed out a list of concerns . Of course they will come back and say why were these issues not reported at the time but My question would be why are works not surveyed afterwards so they can see for themselves the shoddy workmanship and deal with these issues without customers having to use there precious time chasing for answers .