J

Jeremy Gilpin

4 years ago

My experience with UBMS today was exceptional.

My experience with UBMS today was exceptional.

I made a consumer decision.

My goal was to pay for and receive the product as soon AP.

Here is how we achieved that goal:

Step 1 - navigate to UBMS website.
Step 2 - use customer service chat function on website to enquire with regards to inventory status of product.
Step 3 - confirm inventory status and arrange for purchase
Step 4 - switch to WhatsApp for further communication with sales rep
Step 5 - make online payment for product
Step 6 - arrange for "courier service" (Careem taxi) to pick up product and deliver to me.
Step 7 - phone call to sales rep to assist with handover of product to courier
Step 8 - receive product from courier
Step 9 - perform dance of joy and jubilation after receiving product

In less than 10 simple steps (fewer than other 10 step programs out there who will remain nameless) I went from product-less to productful!

Win win win!

Thank you UBMS!

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