Jessica Brill

Review of Elm Hill Marina

We rented a 10x30 pontoon several months ago. It w...

We rented a 10x30 pontoon several months ago. It was to include a full grill and a bathroom. We put our deposit and all was well. We got to the marina and not only had to wait in the blazing hot sun for close to an hour to check in, but then we were given the wrong 10x30 pontoon, which did not come with a bathroom and came with a very small floor grill. There were 11 of us and we had planned accordingly with the thought that everything was set up. Per the marina, nothing could be done and all their pontoons were fully booked and we still were charged the same amount. We were VERY unhappy with the service and would ha e AT LEAST appreciated a reimbursement since we did not get the correct pontoon! We will not be renting from you again sadly