Megan Haney

Review of White Knight Bus & Limousine C...

Horrible customer service. I was wanting to book a...

Horrible customer service. I was wanting to book a party bus to transport my bridal party from the wedding to the reception. I was working with Melanie who gave me a quote and emailed me a contract to fill out saying I had until July 3rd to return with the deposit. Well I sent in the contract with the deposit on July 3rd and was told (after they already charged my card) that the bus had been booked by someone else for the same day . They quickly issued me a refund, but I was very disappointed that they gave the bus away to someone else. They said I could book a different day. Sorry not changing the day of my wedding!
I also tried calling the company. I described my situation and basically just got silence on the other end. They were not helpful at all. Be careful when working with this company.