I am incredibly disappointed and will stick to Hil...

I am incredibly disappointed and will stick to Hilton and SPG hotels from now on. I arrived with my husband before 9 am and we are still waiting in the room - 6.5 hours later- for our room. I travel regularly for work and I recognize that hotels cannot always accommodate early check-ins; what is unacceptable is the staff members attitudes (one woman YELLED at me from the check in desk when I asked a question about WiFi), and unprofessional behavior. I have now wasted an entire full day of my vacation. Do yourself a favor and go to one of the many other hotels in this area.