I bought a 2017 Dodge Promaster Cargo Van for my b...

I bought a 2017 Dodge Promaster Cargo Van for my business on 11/10/17. Less than a week later and after driving my van twice the check engine light came on. I took the vehicle back to Sandy Sansing after some confusion on what they should do about me; I was asked to drive my van next door to Hill-Kelly Dodge. I was told that they would call and explain that I was sent over by Sandy Sansing. Nobody took the time to look at my van before sending me on my way.

When I arrived to Hill Kelly nobody had called them so I was left to explain why I was there. I was asked to come back on Monday Morning. I ended up not being able to work that weekend because of the issues my new van was having, which included violent shaking when hitting 40 mph, shutting off while driving, service engine light on, and was difficult to start the morning the issues started. I did drive the vehicle before purchase. It seemed to run high at this time. (it was discovered later that two heads in the engine needed to be replaced)

I mistakenly assumed because I was buying through a reputable car dealership my van would be in the condition described and had passed their inspection before selling to me. My van has been repaired my Hill-Kelly Dodge everything seems fine besides a large crack in the windshield which has grown from barely noticeable to windshield needing to be replaced even though I've only used the vehicle three times since purchase because it was being repaired for 3 weeks.

I am a business owner and understand that things happen, what I am really unhappy about is that I have reached out to Sandy Sangsing and left a detailed message about what was going on and no one took the time to call me back. I feel like I wasn't taken seriously or of any concern once I signed the paperwork I was on my own. I know that they are well aware the van they sold me had major issues less than a week after I purchased because I told multiple people in person when I brought the van back to them, as well as calling once I was told that two heads in the engine needed to be replaced. I haven t received a phone call back either time.

My first car payment is due, and I didn't drive the vehicle the entire month, next week I will have to come out of pocket with money to replace the windshield adds insult to injury. I will not purchase another used vehicle and assume what the sticker on the windshield says and the salesperson who did his best to convince me I was getting a great deal, just because I thought they are a reputable car dealership.