Had to order at window was not told and we sat for...

Had to order at window was not told and we sat for a while not knowing what to do.
To owner who replied.
We walked in we saw the code on tables most of our phones did not work with them. We did get a menu. The staff said they would take our order. So we waited for him to come get our order instead of saying " when your ready come back up here and order" I don't remember any signs saying to order here. Food was decent nobody in our party complained. We had 7 of us so obvious we were not familiar. Feel could have been more helpful with guidance on how it worked. More like a self service. Should make it more plain to people when they arrive.