As always everyone at Lexus Concord was very pleas...

As always everyone at Lexus Concord was very pleasant to do business with and it would appear that everything was completed as requested. My only complaints are I was charged $39.95 for a tire rotation and I had a coupons for new front wiper blades for $22.99 and without asking they replaced the whole assembly for $36.38 because I had previously replaced with Michelin blades and the Lexus blades wouldn t work. Ok but they should have asked first or honored the price we agreed on. As for the tire rotation...I ll take responsibility for not reading the estimate copy closely enough but then I never dreamed that rotating tires would be $40!!!!! Come on guys!!!!! Really!!!!!! But they always take care excellent of my vehicle on the regular services and are pleasant to deal with. I ll go back because of that.