Nikki Parker Review of Bob Brown Chevrolet
I brought my car in for repair for an insurance cl...
I brought my car in for repair for an insurance claim. I needed my tail light and some body work fixed. I received a call my car was ready, just to receive a call back that after the car wash you noticed some paint scuffs and needed to fix it again. I had to switch rental cars from enterprise to one of yours. After my car was fixed again, I came up in the rain with my 2 children and their 2 car seats. The service manager told me my car was right outside the door. I walked around lugging my kids and their car seats in the rain to not be able to find my car. It turns out my car was near the back, so my service advisor ( Brad Beigler) went and pulled up my car for me. He was awesome through this whole experience by the way. I load up my kids just to realize the back seat was pushed down, crushing some items I had in the trunk. I get my kids situated and look over the work and notice they are 2 small paint chips I know were not there previously. My car is a 2008 and not in perfect condition, so instead of having them fix it yet again, I am just going to deal with the imperfections. I don't want to deal with another rental and the hassle of it all again. I actually currently need service and I have chosen to use another Chevy dealer in town.
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