Dixie Lincoln

Review of Associa

Associa HCM is our property management and they ar...

Associa HCM is our property management and they are abysmal! Our manager placed $200,000 in a money market account with another association's name on it! It required intervention by the comptroller of the State of Texas to get that money back for us and it was also placed in the wrong classification of account. It should have been making 1.15%, not .1%. It was finally fixed but it cost us some interest money.

Our manager was told to move two CDs into another institution upon maturity in March and April of this year. Those, totaling $78,000, went into the unclaimed money department at the State of Texas in July because she didn't! We still don't have access to that money nor the interest they should have been earning since their maturities. We're not signatories to our own accounts, so they are the only ones who have access and the best they do is tell us "they're working on it" - 6 months later!

The manager will cite one homeowner for a violation and give them fines but not do the same to the next door neighbor with almost the same violation, throughout the complex! It's going to cause a lawsuit against the board.

We have a substantial invoice for repairs by a small contractor from October 19th which is still not even approved for payment, 4 weeks later! They make late payments to our vendors frequently.

Do yourselves a favor and find another company who will be responsive to your needs.