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ESTELLE CARELSE

3 years ago

We went with high expectations. I still suggested ...

We went with high expectations. I still suggested the venue as I was a fairly regular at Baia. The last time I was there I received bad service, however I gave them the benefit of the doubt but this time the service was even worse. We waited an hour and 15 minutes for our food. The waiter was absent most of the time. The manager Carlos was called and explained the delay but this was not adequate he really was not worried as the restaurant was packed. So clearly our bad service carried no merit. Our waiter was more concerned with his other table. We called him a few times just to bring sparkling water waited 15 minutes for coke. We had mussels and was not offered a spoon we once again tried to get hold of waiter whom just gave us a hand. I am use to good service and he didn't even offer a complimentary drink or water for the inconvenience. I will never recommend anyone again and would much rather recommend Piguile "s whom is consistent with their service and food.

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