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After inadvertently cancelling my booking whilst t...

After inadvertently cancelling my booking whilst trying to alter the date, Reservations refused point blankly to reschedule this booking. As a Gold Expedia member and regular patron of this hotel, the response was utterly unhelpful and left me with a tainted view of this hotel. I was shocked and perplexed at the dismissive response. In future I will limit or stop my stay now! I am angry about the inflexibility of Ramada reservations Sofia!

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