I m going to review the features within this arena...

I m going to review the features within this arena / shopping centre and then give my final review. Starting with:

Size: This arena / shopping centre has 2 floors (ground floor and upper floor). This shopping centre is deceptively large as it doesn t look that big from the outside - but once you step in, you re greeted with a beautifully large and spacious shopping centre. Although this shopping centre isn t as large as Westfield, it s still just as spacious, if not more as each shop has enough room to feel unique and provide its own vibe and atmosphere. It s worth noting that there are tons of sitting areas within the ground floor and a chill zone located on the upper floor for those looking to relax and take a break from their shopping spree.

Customer Service: The employees within the arena are all generally very friendly. The customer service point at the entrance of the arena does a great job of assisting people with information in regards to the shops, goods and services available and also in providing general directions. There are also security staff, cleaners and stall stands around the arena with people eager to help or provide a service if needed which is always helpful.

Stores/Services: The ground floor has seemingly COUNTLESS restaurants from all branches ranging from your typical Nandos, Frankies and Bennies, Zizis, Harvesters, etc. There s a long list of restaurants and places to eat at inside the arena in addition to some bars on the ground floor. There are also other fun/social activity areas within the arena such as the Virtual Reality Arcade Zone, Cineworld Cinema, Hollywood Bowl, trampoline Park and the O2 Blueroom. I was impressed with not only the variety, but the quality of services provided as they re praise worthy and worth seeing.

Queues: Despite how busy the arena can get, especially during peak times I didn t see or experience any queues for the shops and services (entrance queues for events are a different story). It seemed like the large variety of shops and services available to customers helps balance out potentially long queue times. Kudos to them for that.

Hygiene: This shopping centre is clean from the ground floor to the top. The standards of hygiene throughout the entire arena are really outstanding and well worth praising - even the toilets are well looked after.

Summary: Overall, I really enjoyed my time in this arena / shopping centre. I think it's really gorgeous and pleasing to the eye. It s clean, has nice shops, great customer service, feels spacious and has great lighting on both the ground and upper floor which accentuate the pristine look and feel that the arena has. The place simply oozes quality and is definitely my type of shopping centre.

I would highly recommend you to visit or stop by for a shopping spree.