David TashmanReview ofWix
I am based in the United States, have used Wix for...
I am based in the United States, have used Wix for years but recently been experiencing issues with Wix Payments. I have tried getting help from United States customer support, as well as sent emails to both United States support and Israel Support but have had very little information given to me. It seems your verification team takes longer than the 3 days quoted (I am on day 6), very frustrating as my business relies on our website to function correctly. You may also want to notify new users who sign up that accounts will be put on hold if their processing income amount increases (here is a concept: just do all levels of verification in the beginning! You would avoid upsetting customer like myself) Your products are excellent but this Wix payment verification process is simply ridiculous, a more streamlined process needs to be designed. Very disappointed, will be switching back to Stripe as soon as possible.

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