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Nelson Hill

4 years ago

They need to hire help. They need better customer ...

They need to hire help. They need better customer service skills. I order my wife flowers every year and this year even though she will be expecting them this Valentine's day she will not receive them...I asked a day in advance if I could wait and order them on the day of if they would make it there in time and I was told yes that would work out fine there would be no issues so I made sure to call them at 8 AM on this day and order them early...3 on came by and still no delivery so I called to check on them and I was treated like an idiot who didn't know what I was talking about and after treating me that way they cancelled my order without trying to work something out with me and pretty much said it was my fault for my wife not getting her flowers on time. I will never use them again and that's unfortunate considering the fact I've been using them to deliver for me every year for 3 years. I can't believe how I was treated.

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