Nj Scho

Review of Ladder Technologies

I took a cpap in to have packed and shipped on Fri...

I took a cpap in to have packed and shipped on Friday morning, I was assured it would be delivered at its destination in AZ in Tuesday. I tried to track it on line and found a lable had been printed on Friday but had not been entered into the system by Tuesday morning. I went into the store to have them track it, thinking their system might show something different. It didnt. He asked what we shipped, said we must have come in in the afternoon, and UPS missed scanning it and he would have UPS in Rocklin put a tracer on it. I went to the Rocklin facility they checked their system and said the package had never left the Lincoln store. I returned to the Lincoln store and was assured it had not only left it left on Friday and when he closed today at 6:30pm he would contact corporate to trace it. Would you believe it magically appeared in the system this evening, leaving the Lincoln store to be delivered at its drstination in AZ on Thursday. I will never use this Lincoln store again and am encouraging you not to either, this guy cannot be trusted.