David Butt

Review of Metropol Lake Resort

Location great. Pool great, Lake Side Facilities a...

Location great. Pool great, Lake Side Facilities amazing. That's about the only good things. Hotel is in terrible condition. PowerPoints in bathrooms falling out of walls. Shower is tiny (I'm 6ft tall and I am unable to stand up straight, more room in a cruise liner bathroom). Rooms tiny! Customer service leaves alot to be desired, and it's not a language barrier because we speak Macedonian/Bulgarian. No kettle, ironing board,iron in rooms. No laundry facilities. They charge around 2Euro to have a single pair of underwear washed for you. No security box in rooms. They charge 1Euro a day for security box at reception. They also take your passports at check-in and refuse to return them until checkout. This had to changed for us as we were travelling around to other countries whilst staying on Ohrid. Won't be returning here. We will stay at other nearby hotels as there are a lot around here.