Tara M

Review of Connecticut Veterinary Medical...

I brought my 11 year old cat in for a severe asthm...

I brought my 11 year old cat in for a severe asthma attack after my neighbors had a fire that they left smoldering overnight. From start to finish each person I spoke with was kind and listened with compassion. Due to covid-19 I was not allowed in with her but there was no point that I did not feel like I wasn't in there with her. They gave a low to high estimate before performing any procedures on her. I ended up only paying $2 over the low estimate once everything was done. The Dr I spoke with made certain to pronounce Kaya's name correctly and complimented her on her personality. She was also calm and gentle when explaining the results of all the tests etc. I could tell she genuinely loves animals. Which is a rarity and it's a shame I could not meet her in person. I never felt pressured to spend more than I had to. I was hesitant to call because of the lower reviews but I had such a wonderful experience. I hope I don't have to come back but I absolutely would in a heartbeat. Kaya is MUCH BETTER and was very relaxed and happy when we got home. Almost as if she were thanking me. This would have not happened if she was not treated with love and respect. Please don't let the negative reviews deter you.