I called before making an appointment to check and...

I called before making an appointment to check and make sure they took my insurance. After being told they do accept my insurance i booked an appointment with them and was recommended by a friend to have Dr. Greene. Going into my appointment, I was NEVER notified of having to pay a copay upfront before being seen and i paid about $200 out of pocket. i was there almost an hour before being seen. The receptionist was very rude and unprofessional with me and was making remarks about me to another front desk worker and the whole lobby could hear. When i asked about the copay and other things she would not give me an answer or kept saying she "wasn't sure". A week after my first appointment, Generations called me saying they "no longer accepted my insurance" and I asked the lady why she told me they did accept my insurance in the first place! When i got a new OB they waited almost 2 weeks to fax my medical record over and they are trying to bill me for the ONE visit i had- which i paid out of pocket for and have proof! I have never had such bad service from a doctors office.