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Robbie Dumas

3 years ago

I recently financed a manufactured home with these...

I recently financed a manufactured home with these as a recommendation through Eldorado Homes in Arkansas. They require that I mail a personal check with a first payment letter for the first payment. I mailed the payment on September 3rd certified mail. Shows it was delivered to their P.O. Box on September 5th. I called on September 10th because it hadn t posted to my loan yet (due on the 11th). The check cleared my personal checking account on the 11th so I thought all was good. Go to make an early payment on the 21st and see it says I haven t made my payment yet (keep in mind that it had cleared my bank 10 days prior). I call and the lady had me send her an email with a picture of the front and back of the check and said it would get fixed and payment back dated to offset the accrued interest. 5 days later nothing has been done. I ve called everyday and all I get is it is getting taken care of. I should have just went with my personal bank. They would have fixed this immediately. I m working on moving my loan and spreading the word at how bad this place is!!

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