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Bridget Kope

3 years ago

If I could leave a negative star I would. This is ...

If I could leave a negative star I would. This is for the Minnetonka Subaru. Spoke to a salesperson, Janette, this morning about a car. We set up an appointment and she sent me a video. 45 minutes before the appointment she tells me that there was another person interested in the car after me and to call her back. Within two minutes I called to reiterate that I was on my way and interested in the car. I spoke to the Manager, Brandon, who said he would let her know. I get there, early, and apparently the person who was coming after me just decided to buy the car. I drove over 100 miles to keep an appointment for the vehicle they sold to the people who were supposed to be there after me! I will look elsewhere and I ll be sure to tell anyone who will listen about this sham they call a dealership.

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