Taeler Miller

Review of James A Haley VA

Employees passing through the hallways are nice an...

Employees passing through the hallways are nice and helpful as far as assisting where to go. However, the ER portion of this hospital is a complete joke. The care is severely lacking and the wait times are BEYOND RIDICULOUS! Every employee at the help desk in the ER that we came in contact with was very, very rude and very short. Not helpful or caring at all. Not just my interactions but my husbands as well as everyone we witnessed them dealing with. It was like they were really bothered to be doing their jobs or to be helping these veterans. Just sad. We will pay out of pocket next time to go to a civilian ER rather than come here.