No stars! Customer service is a disgrace! Rude, ar...

No stars! Customer service is a disgrace! Rude, arrogant pigs! The manager of Louis Vuitton who I think was called Claire spoke down to me like I was something she had walked in! My 16 year old daughter who had saved up for a purse, which is now damaged although she has only used it 3 times wanted a refund. My poor daughter went there 3 times to ask for one and was spoken to the with such disrespect. I met her on the last attempt! Dont buy anything from there, you won't be able to get a refund. Oxford Street and Bond Street LV is a JOKE!!!!!!