Fairly regular customer at Vals. Very disappointed...

Fairly regular customer at Vals. Very disappointed. Fries were so hard they were not edible. We complained to the maitre' d and all we got was an I'm sorry. On leaving, I told him we wouldn't be returning. At that pt. he said he would see what he could do. We left. Wasn't going to wait for a second response. In my opinion the $45. bill for dinner for two should have been adjusted before handing it to us.