Hari C

Review of SIXTY PORTUGAL

Worst place to rent a car. I wish I had a 0 star g...

Worst place to rent a car. I wish I had a 0 star given the attitude of the agent I interacted with. The car by itself was good; Return facility at Faro was good. But, pickup location experience is TERRIBLE
I rented from LISBON and was to return the car at Faro city.
I canceled my reservation with my regular agency (I'm frequent traveler) because I they had only FARO airport return while Sixt, at the time of booking, allowed me to return at Faro CITY.
While taking the car, the agent told me that their Faro city location is permanently closed and that I have to return at Faro airport. I protested that "You should not have let me book it at all then. I wouldn't have canceled my reservation with the other agency". His response was more like "Take it or leave it". I even gave options - a) Can you provide some discount to offset the taxi charges I will incur at Faro? b) Can you have someone pick the car up from where I stay in Faro?
He flat out refused and said - "This is our offer. If you don't want to go to Faro airport, don't take this car"
They did not even have the courtesy to offer a gift voucher for the inconvenience.