Anna Panfilova

Review of summercamp (the Bolshoi theate...

We bought tickets on the website, entered our pass...

We bought tickets on the website, entered our passport details (which was very strange, okay).
When we arrived, at the entrance we were told that e-tickets are not accepted, it is imperative to print them out in some arch (it turned out to be a ticket office). Ok, we go to this ticket office, no one knows where to print it, there are no signs. We had to queue at the window to find out what we need in another window (at this point I remembered the Russian post office).

We stood in line for one more (and time passes) and we were asked to send tickets to THEM BY MAIL !!!!!! To the post office, Karl! That is, they do not look for the ticket number on the passport, they need to send them by mail !!
With grief in half, we sent them these unfortunate tickets to the post office, they received them and only after showing their passport they were printed to us.
But foreign citizens who stood there and could not do it, they barely spoke Russian and did not help them. The crowd of people who stood with us were also confused, some of them never printed their tickets.
When we approached the entrance to the theater, the guards at the entrance had devices that scanned our barcode, BUT ONLY THIS IS POSSIBLE AND IN THE ELECTRONIC TICKET !!
WHY DO YOU TORTURE PEOPLE? Why are you kidding me? People come to rest, you make them print out a ticket, although there is no need for this, you have the technical ability to scan it in your phone. We had passports.
If you tell me that your ticket says that it needs to be printed, then first of all, it s just written in the general text, it s not highlighted. And secondly, people have long ceased to print tickets, because you can go everywhere with an electronic ticket. And you can buy a ticket for 25,000 rubles and not get to the performance, because you did not print the ticket.
This is normal?