Given this place is up for sale you would think th...

Given this place is up for sale you would think they would make a tiny effort.

We arrived for lunch but actually it's hard to have lunch here. Having walked back and forth about 3 times we were eventually told where we could eat. God forbid if anyone would show us the way. The menu in this 5 star establishment is sandwiches! The 20 Club sandwich was pathetic...industrial white bread, bacon not eaten at breakfast, half a tomato, something which pretends it was part of a chicken and dried out lettuce, that was it, no mayo, nothing and yes 20.00. It must have cost 40c to make.

Dinner in the "Fine Dining" Restaurant wouldn't have been awful if it was half the price, as such it was awful. Overall the food was poor. Not sure which was worse, the 90 a head menu with 6 of the 8 options all having supplements of + 15. But actually my main gripe was paying nearly 400 for dinner for 2, including 1 bottle of the house wine while having to endure a rock band playing on the other side of some wooden sliding doors ensuring my only memory of the night was my whole body vibrating throughout my " 400 Fine Dining" experience. This is disgraceful from a supposed 5 star hotel.

Our bedroom was nice, we stayed in the new wing. Thankfully we didn't have to endure the musty smell of damp in the rest of the hotel which together with the frayed carpets give the impression of a crumbling mess.

Trip to the SPA and pool requires 1 km walk from the new wing, through reception and then ends with a 200 metre walk outside in the freezing cold.

Reception is dark and dreary. Given we were there 14th December you would have expected some cheer but they didn't even turn the lights on.

We had 4 attempts to check in. Each time we were given a time to come back, each time we came back they said it wasn't ready.

A disaster of a hotel.