janice little Review of Everett Chevrolet Buick GMC Ca...
I brought myself my dream truck here at Everett Ch...
I brought myself my dream truck here at Everett Chevrolet in Hickory, NC in December 2019. I live 33 miles away. After putting down about half what I paid for the truck which was high priced as a deposit I was back at the dealership 3 weeks later. My truck information system kept blanking out on me. I brought it back waited for it all day. They informed me it was good. I take it home. one week later the information system drops as I'm hauling my 30 ft Camper. I bring it back. They tell me they were going to.keep my truck and put in a new information system. They gave me a loaner to use the very next day they tell me to return the vehicle as the information systems are on back order. keep in mind I live 33 miles away. I returned the loaner. Guessing about a week or so later they call me and said the part came in. I brought my truck in they had it for 2 days. I got my truck when they said it was finished. I'm in my truck loaded with camper in tow backing up to campsite happy about the tow assist that again could not help me because the information system went blank again." They said they put in a new information system" OK, The Pandemic hits and were on quarantine after about 2 week of getting my vehicle so it's parked for 2 months. We are now off quarantine. I get in my vehicle the information system comes on I"m happy for about the first 10 minted into my drive the information shuts down again. I drive fro 30 minutes before it comes back on. Today 6/1/2020 I have another loaner. I spent more time at this dealership then in my truck. It's a nice looking 2019 Trail Boss. I'm just telling my story now while I trying to keep faith in this company. This is not good. I will let you know how this turns out. I'm not a happy camper buying a tow assist truck that doesn't work for my camper. I question if they really put in a new information system. This story is called they killed my dream. I gave two stars one for the excellent customer service that Mariah gives and for having my dream truck there. But they killed my dream of being happy with it. :-(
Comments: