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Success!! I had been trying to get a noise proble...

Success!! I had been trying to get a noise problem identified and fixed at another GM dealership in Kerrville with my 2011 Equinox where I purchased it. Didn't happen after 3 tries! So, I decided to try Cecil Atkission Motors. I walked in not knowing anyone there and met Service Advisor Oscar Vasquez. I explained the problem but we couldn't duplicate the noise. After I left I heard it as usual. Isn't that the way it goes? Anyway, I had my wife take the car back in next day, working with Oscar. Couldn't duplicate the noise again. After a test drive with one of the techs, the noise was identified and fixed. Problem was the intake and exhaust camshaft position actuators. Tech who found and resolved the problem was Rick. Thanks to Oscar, Rick and the folks. A job well done. Cecil is now my place to go for any automotive issues and service with and for my Equinox at the Kerrville location.

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