Darius Smith

Review of Choice Merchant Solutions

The worst customer experience of my life. They ass...

The worst customer experience of my life. They assured me the process was simple and would take little time to find out if it would be approved. Several days later they still did not have an answer and everyday of the process I was asked to provide "just one more thing". The incompetence is unimaginable. I continually had to make calls to the rep for followup information, to always told the same lame excuse "we are working on it a fast as we can". There were days when I would not be able to reach the rep and would call the main number, only to be forwarded to that departments email as, "they were sorry, no one could take my call". Over two weeks and they could not get the job accomplished- and continue to say, it's in process. I would never, ever recommend their services to any business.They get no stars from me, as I got nothing but the run around and a ton of frustration from them. Poor customer service served with I don't care about or need your business attitude!