Gary

Review of CarolinaEast Health System

Took 3 times to get the emergency room being trans...

Took 3 times to get the emergency room being transferred. Operators are rude to deal with, no words like sorry, please, thank you, and instead exhibit an angry demeanor. Then I get a woman named Rebecca in the ER who said she cannot tell me anything about my father due to HIPPA. No mention of getting permission from my father at all, simply she cannot give information out as they cannot verify my identity, yet she literally did not ask me anything at all. Very poor training and for management teach HIPPA See 45 CFR 164.510(a). I am out of state, but have zero confidence in your facility as your operators and front line staff are indicative of what type of facility you are running which is grossly misinformed and rude.