Aggressive operator on the phone:

Aggressive operator on the phone:
I phone them this morning to get information because one of their client had to join the airport shuttle. At first she tells me that she is at Terminal 2 TGV station.
Once on the spot I wait with their client in the rain and call her back,
This time she answers me shouting "I already told you that the shuttle arrives every 30 minutes" then she hangs up.
At no time did she say that the shuttle runs every 30 minutes.
Such behavior from someone supposed to be a world-famous brand is unacceptable.
To check my comments you can see the conversations yourself since they are recorded