Dan Hilgart

Review of Black Lapel

I've ordered three custom suits and my experience ...

I've ordered three custom suits and my experience with their customer service has always been great! Do not expect the first suit to fit properly; it will likely need to be sent back for a remake which can add some time on to the process. However, my first-suit-remake, second, and third suits all came fitting quite well and only required minor tweaks. All three suits now fit extremely well.

They reimburse the alterations as well, and I've never had to fight them for the reimbursement. They are very friendly to work with and clearly put the customer first. I've even asked for some additional customizations beyond their standard options and they've been able to accommodate most of them and were upfront and honest about the ones they were unable to accommodate. I plan to order more suits in the future.