I always thought a Crowne Plaza was supposed to be...

I always thought a Crowne Plaza was supposed to be nice but not this one. Took major advantage of conference attendees by charging early check-in fees and ridiculously high deposit amounts. Room service was not good and selections were few. No fridge or microwave in the room. Room wasn't made up when I checked in. Asked for quiet zone but got put on 5th floor above jazz band performance area. Boss did not ask for quiet room but scored a 14th floor room. Doorman was only selectively friendly and made fun of me for limping. Beds were uncomfortable and linens were dingy. Elevators require card access but cards only work half the time on the readers. WiFi in meeting spaces was poor. Catering at conference was below poor. Some items were inedible and there was NO FLAVOR in anything. Most disgusting food I have EVER been served.