Kelsey Szczepanik

Review of Murrays Australia

I needed to change my bus booking to a different d...

I needed to change my bus booking to a different day due to medical reasons. I am currently in the hospital in Hawaii and had to change my flights, therefore had to change my bus reservations to a different day. However when I called Murrays, they said I could not change it under any circumstances and no refund would be available. I find this completely astounding, even with a medical certificate and a very valid reason I couldn't even change the day. You are a complete rip off. I am paying for a service I am not even using. You are a joke.