I hope my son's school stop using this company for...

I hope my son's school stop using this company for their school photos and yearbooks, their customer service is beyond unprofessional, this guy Brandon Olson keeps giving me the run around about my son's yearbook. I spoke to the school and I was informed they have had several issues with them in the past with their photos and customer service. I was told they have made mistakes in their school yearbooks, like placing students in the wrong grade, misspelling students last names, missing paid for yearbooks. This guy won't even pick up the phone, he likes to text. I'm still waiting for the yearbook he promised over a month ago. They have terrible customer service!