No idea how it is in the restaurant but at night w...

No idea how it is in the restaurant but at night we went to the club there and we got a card before we got in that said we would get 1 drink for free if we bought a drink. So me and a friend went to the bar to order something and it took a very long time before a women came to help us. I asked her what we could order to get one drink for free and she didn't understand us or something so she just walked away and ignored us for the rest of the time. Eventually we got helped by a guy at the bar but it was very disturbing because we had to wait over 15 minutes before someone else helped us.