Steven Buchbinder

Review of LV=

So excited to make a special purchase here. Forced...

So excited to make a special purchase here. Forced to wait on a line behind a hulking security guard. Upon entry, the store was beautiful, but crowded. No greeters. We knew the item we wanted to purchase, but were told we were fourth in line for a salesperson. My repeated attempts to have the supervisor find a salesperson to assist us were unsuccessful. This store takes all of the fun and excitement out of a luxury purchase. PS, this is "off-season". When our salesperson was finally presented to us, we were told that she has a further appointment just sixteen minutes later. Trying to complete our purchase, but their new computer system is not accepting our passport. Geez, I hope we don't impede on the associate's next appointment, which is fast-approaching During the delayed checkout, my son needed to use a restroom. He was told that there is none in the entire store, and suggested we use the public one in the street. Avoid this horrible experience at all costs. True disservice to the brand.