Bill Gray

Review of Donnelly Kia

Bought a used vehicle from Terry and had a great s...

Bought a used vehicle from Terry and had a great sales experience. Although they were not flexible whatsoever on the price, we managed to walk away happy. All was well until about a month later. There is an exhaust leak. We worked with the used sales manager who booked us an appointment to have it brought in and checked. Turns out a replacement exhaust piece was needed. Upon pickup, I was advised that they didn t have time to get to me so they outsourced the work to Midas. Fine, as long as it was corrected, which it was and the bill was covered under warranty. Now, another two months later, here come the problems. Brakes need work (which were recently done before we bought the vehicle) and there is a loud grinding noise from the rear. This vehicle is clearly a P.O.S lemon. Great. We bought this to have a second reliable vehicle in the household that now has a young toddler. Reliable is not what I would call this. Very disappointed.