Tonya Lei Review of CMC Association Management
My garage is still flooding and it's been almost 2...
My garage is still flooding and it's been almost 2 years since my first complaint. They put bags of dirt in front of my garage, but the placement was wrong. It made a 4 inch pool of water in my garage. The water also mixed with the dirt and made a muddy mess inside my garage as well. They tried the same thing last year, and I told them it didn't work but they wasted money trying it again. Other houses in my area are sinking and their foundations are warping. It seems like my house is getting worse and worse because even with light rainfall more and more water is collecting in my garage. The pool is always dirty. To make matters worse, our HOA fees were raised again.
I have documents that show they knew my house was sinking and garage was flooding for 4 years now. Still nothing has been done about it and they decided to update the balconies instead. I still don't get any phone calls or emails answered. Almost every single time I call, it goes to voicemail. I leave a voicemail, but it never gets returned. I wait a week and write an email. My email never gets returned. I repeat this process every other week. The only time my HOA director picked up she immediately transferred my call to someone else who also didn't pick up their phone. I didn't even get to speak to her for more than 2 minutes. When my significant other calls, the director was apparently very rude and hung up on him. On the off chance my email does get answered, I get vague non-responses.
I went to an HOA meeting and asked what the $300 special association fee was and they said "that's the lowest amount we can legally charge without disclosing it." so I asked "So what does that mean? What is it being spent on. I'm sure people want to know." and they mumbled "expenses....unforeseen expenditures..." On a yelp review, one member discussed how they used this HOA for negligence. The judge ruled in his favor, but now everyone in his community has to pay for higher HOA fees due to their incompetence.
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