Alex Nielsen

Review of Suburban Chrysler Jeep Dodge

I purchased a brand new Jeep Patriot last summer, ...

I purchased a brand new Jeep Patriot last summer, it was a simple easy, fast process. However, most unfortunately, someone hit me on the expressway and the car was totalled. If this wasn't bad enough I continue to deal with the situation as Suburban Chrysler has not submitted their portion of the paperwork/ check to my credit lender. The crash happened last September, and the paperwork keeps haunting me since this dealership can't get their act together to help me.
They will sell you a car, but when the worst happens they can't even both to help by finishing paperwork.
At this point my credit is getting ruined because they simply won't finish the process to cancel an extended warranty. I have already paid my share out of pocket, so it's really unfortunate that they can't simply help me to finish this process.

I never recommend working with this dealership, as they are completely unresponsive and unprofessional.