Shady a** service under the guise of main line pol...

Shady a** service under the guise of main line polish. Updated review: Talked to Service Manager on 10/22 in an attempt to make things right to no avail. NEVER AGAIN!

UPDATE: Yes. To confirm @Audi's response I did go to the dealership with my concerns and sormed out of service advisors office.

So PRIOR two previously scheduled road trips. I set up my new used car with a used car purchase inspection.

During my INITIAL VISIT for the inspection it was pointed out that I'd need tires in the near future. Aligning it at the same time. "NOTHING FURTHER IS NEEDED FROM WHAT I CAN SEE"

During the days that followed I ordered tires and went on my road trip. Which is when the brake pad replacement due notification appeared.

SECOND and final visit to Audi- in-between road trips. I state my concerns to the service advisor who seems confused and unconcerned.THEN producing a sheet of paper that states:
COMPLIMENTARY MULTI POINT INSPECTION

Which in black and white confirmed something that i NOW already knew. At the time of FIRST inspection my brakes had less than 1k of life. And not just the axel that was casing the fault. But the other was going to be due too.

So prior to storming out with out having my issues resolved i communicated this to the service manager. Who did offer to set up an appointment and figure it out. This is before and after i had explained that id be needing to use the car for the 2nd buiss road trip. So my last straw was when he in place of offering a loaner suggested a date upon return.

BOTTOM LINE: I trusted Audi of Wynnewood to inspect my car and tell me if id be safe for the next 3k miles or 1 month of driving. It is not something that went WRONG with my vehicle it is a wear item and Audi of Wynnewood knew this and did not make this known. And therefore put my life at risk.