I give NO stars for the service. I have spent FORT...

I give NO stars for the service. I have spent FORTY minutes on the phone trying to talk to someone about tickets. The first call was on hold for 18 minutes before someone picked up. I was asking her where I could go online to get the general admission. The ENTIRE phone call she was short as if she hated her job. I KEPT trying to be nice and cooperative on trying to get answers because the site was only showing dinosaur admission tickets. Rather than trying to help me when I was telling her what I was seeing on my screen, she cut me off to tell me she was transferring me to Admissions. Without me getting a chance to say anything else, the call was just tossed to a line that did nothing but ring until it stopped and disconnected. The second time was the remainder of 40 minute on hold and then, it shot me to a ringing phone and then went to a voicemail. HORRRRRIIIIBBBBLLLLLLEEEE SERVICE OVER THE PHONE!!! I could have NOT wanted to go & NOT called & instead gone and picked my little girl a little earlier from her daycare than to waste my time calling that friggin zoo!