With regret, we had to cancel a contract due to te...

With regret, we had to cancel a contract due to terrible CellC signal in our area. The termination process with GloCell has been beyond infuriating. There is no office in Port Elizabeth and, thus, no-one to talk to. Phoning the support line is cumbersome and one waits long periods. The system is slow, the line bad and most assistants (you end up having to phone back on numerous occasions due to being put on hold forever or the call being ended) not very clued up. Overall, service is disappointing and not worth the massive effort the client has to put in to get anywhere.