Tasha Hawkes

Review of PetSmart SSG

NO STARS! Went into the local PetSmart to get fish...

NO STARS! Went into the local PetSmart to get fish for my daughter. Brand new tank ALSO bought from PetSmart, along with 200.00 + of accessories. In the end, 1000.00 was spent, including 200.00 worth of Tetra fish. They gave us a REALLY hard time about introducing so many fish to two tanks, but then put all 14 fish into two TINY bags. They were all dead before we drove the 35 minutes to our house. We lost 200.00 worth of fish within the time it took us to get home and they will NOT adhere to the policy because they warned us it was too many. THEY DID NOT EVEN MAKE IT TO THE TANK! This store is and always has been truly a scam. Staff is full of wrong info and love to give the wrong info to others. I watched them sell an under age and underweight Bearded dragon, and they sold the man basking bulbs for a snake and not infrared for night. I had to stop the man and direct him tot he PROPER lighting as I have had two beardies for 3 years now, and the basking light is NOT the same as the infra red light PetSmart! Not the same at all ;)