Bridget Gibbs

Review of Indian Lakes Resort

I really hate being the type of person that is sen...

I really hate being the type of person that is sending an email of complaints but this day it was probably the worst hotel stay I have ever had and I don't think I have a choice but to say something. I deal with extreme anxiety and this hotel stay threw me into a genuine panic attack because of the uncleanliness of the hotel. I had booked a king room with a view of the golf course and they put us in a queen room with no view. The room was very dirty in that there was dust everywhere and I could see the leaves and mess outside the window. The worst part was there was blood on the pillow cases. That does not bode well for me and my anxiety. I called down to the front desk twice and they never came up with new pillows and new sheets. The bathroom had snot in the sink. I have always trusted Hilton hotels and have stayed in many before but I don't think I will ever stay in one again after this experience. We had planned to stay for two nights but checked out the next morning because it was such a bad experience. The hotel was so disorienting and confusing. There were no signs anywhere and the hallways were small hot and not lit well. I am just so upset by this experience. I had booked this for my husband's birthday and it was all together disappointing to say the least. I cannot believe I spent $100 on this room and couldn't even sleep in the sheets or pillows because of the blood. Overall, such a disappointing experience.