P

PETERIS GRINEVICS
Review of Kuni Lexus

4 years ago

Most Recent Visit to Kuni Lexus of Greenwood Villa...

Most Recent Visit to Kuni Lexus of Greenwood Village

The ONLY technicians that do ANYTHING on our Lexus are located at Kuni Lexus, Greenwood Village, Colorado. I get excellent service for our car from the service team. Bill Vogel is the Service Consultant we started with in 2010 and see mostly. Naturally, I have worked with other consultants and they provided excellent service as well. My most recent visit required a 15,000 mile (yes, it has low mileage. I confess, it's really my wife's car) interval service which included an oil and filter change, cabin filter inspection, tire rotation and some other stuff I can't remember. I was mildly disappointed that I was given a loaner car. That means I get to run around town taking care of errands. But, but, but...I get to spend less time at Kuni's awesome dealership. Go see it for yourself!

I did go to their customer lounge (upstairs) and had my favorite cup of delicious coffee and a warm muffin served by a Barista. Then I went to run my errands in a 2013 version of our ES 350. Later, when I returned to check out and to pick up our nicely washed car I learned all the scheduled service had been completed and that the cabin filter only needed to be cleaned. Now come on. I have owned and bought many new cars from dealers in various states and am here to tell you that the cabin filter would have been on my service ticket as a REPLACEMENT.

You see, it doesn't take much to make me happy. Just honest, friendly, excellent service and a cup of coffee. I really enjoy each and every visit to Kuni. This is a long winded review which I wanted to share.

Comments:

No comments