I waited 3 hours with 3 kids for a winter tire cha...

I waited 3 hours with 3 kids for a winter tire change. There was only one gentlemen waiting in the waiting room with me...so clearly there wasn't a rush of customers. This is an unacceptable way to run your business. And although there is a toy area the layer of grey scum on the toys is a huge detterent from letting your kids play there.