Pat L

Review of BMW of San Antonio

My experience with BMW is that it is a racist orga...

My experience with BMW is that it is a racist organization. I have dealt with 3 different dealerships and unfortunately receive the same poor customer service. Not sure who the technician was who worked on my car the last time I brought my car in but he knows what he did to my suspension. Now I have to send it in to have it repaired. I removed the knobs from the adjustable suspension for a reason. I believe that BMW dealerships share negative information about customer complaints and when customers go to other dealerships they receive poor treatment. I'm done with BMW. You'll never get another dime from me. Retired military veteran served 21 years and I find it rather sad and unfortunate that I even have to write such a negative review. But I would be doing a disservice to others if I didn't. Basically my car was vandalized at the dealership. Whoever worked on my car should be fired!